Privacy Policy

Last updated: March 08, 2026

This Privacy Notice for ASI CORP SRL (doing business as HubTransfers) (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

• Visit our website at hubtransfers.com
• Use HubTransfers — a private airport transfer service operating in Belgium, offering fixed-price chauffeur rides to and from Brussels, Charleroi and Antwerp airports, available 24/7 with flight tracking and meet & greet service
• Engage with us in other related ways, including marketing or events

Questions or concerns? Please contact us at [email protected].

1. What Information Do We Collect?

Information you provide directly

When you make a booking or contact us, we collect:

• Full name
• Email address
• Phone number
• Billing address
• Payment information (processed securely via Stripe — we do not store card details)
• Flight details and travel information
• Special requests (e.g. child seats, luggage)

Information collected automatically

When you visit our website, we automatically collect certain information:

• Log and usage data: IP address, browser type, pages visited, time spent, referring URLs
• Device data: Device type, operating system, screen resolution
• Location data: Approximate location based on IP address

This data is collected via cookies and analytics tools (see Section 5).

2. How Do We Process Your Information?

We process your information for the following purposes:

• To confirm and fulfill your transfer booking
• To process payments securely via Stripe
• To send booking confirmation emails and administrative updates
• To respond to your inquiries and provide customer support
• To send marketing communications (with your consent or legitimate interest)
• To analyze website traffic and improve our services (Google Analytics)
• To detect and prevent fraud or abuse
• To comply with our legal obligations

3. Legal Bases for Processing (EU/UK GDPR)

If you are located in the EU or UK, we rely on the following legal bases:

• Performance of a contract: Processing necessary to fulfill your booking
• Legitimate interests: Analytics, fraud prevention, and marketing effectiveness measurement
• Consent: Marketing emails and non-essential cookies
• Legal obligation: Compliance with applicable laws

4. When and With Whom Do We Share Your Information?

We do not sell your personal data. We disclose information only to trusted service providers:

• Stripe — payment processing. Privacy Policy
• Google Analytics — website analytics. Privacy Policy
• Google Maps — mapping and location services. Privacy Policy
• Kinsta — website hosting

We have data processing agreements in place with all service providers who process EU/UK personal data. We may also disclose your information if required by law or to protect our rights, property, or the safety of our users.

5. Do We Use Cookies and Tracking Technologies?

Yes. We use cookies and similar tracking technologies to operate and improve our website. Your consent is requested via our cookie banner when you first visit.

• Functional cookies: Necessary for the website to work (always active)
• Analytics cookies: Used by Google Analytics to understand how visitors use our site (requires consent)
• Marketing cookies: Used for advertising purposes (requires consent)

You can manage your cookie preferences at any time by clicking “Manage Consent” at the bottom of our website. For more details, see our Cookie Policy.

6. International Data Transfers

We are based in Belgium (EU). Some of our service providers (including Google and Stripe) are located in the United States. Data transfers to the US are governed by the European Commission’s Standard Contractual Clauses (SCCs), ensuring adequate protection for your personal data.

7. How Long Do We Keep Your Information?

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for up to 5 years for accounting and legal purposes. Analytics data is retained for up to 26 months.

8. How Do We Keep Your Information Safe?

We implement appropriate technical and organizational security measures to protect your personal information, including SSL encryption, secure hosting on Kinsta, and PCI-compliant payment processing via Stripe. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach affecting your rights and freedoms, we will notify the relevant data protection authority within 72 hours as required by GDPR.

9. Do We Collect Information from Minors?

We do not knowingly collect data from or market to children under 18 years of age. If you become aware that a child has provided us with personal information, please contact us at [email protected].

10. What Are Your Privacy Rights?

EU/UK residents (GDPR)

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request erasure of your personal data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (without affecting prior processing)
• Lodge a complaint with your national data protection authority (in Belgium: Autorité de protection des données)

How to exercise your rights

Contact us at [email protected] or call +32 492 98 70 11. We will respond within 30 days.

11. US State-Specific Privacy Rights

If you are a resident of California or other US states with privacy laws (Colorado, Connecticut, Virginia, Texas, etc.), you may have additional rights including the right to know what personal data we collect, the right to delete it, and the right to opt out of the sale of personal data. We do not sell personal data. To exercise your rights, contact us at [email protected].

California “Shine the Light”: California residents may request information about disclosures of personal data to third parties for direct marketing purposes. We do not share personal data for third-party direct marketing.

12. Updates to This Policy

We may update this Privacy Notice from time to time. The updated version will be indicated by a revised “Last updated” date at the top of this page. We encourage you to review this policy periodically.

13. How to Contact Us